Mat-work Pilates & Reformer Pilates

Cancellation Policy

All personal training sessions must be booked by email. To book: Send us an email at bookings@uturnfitness.co.uk Include: • Your full name • Preferred date(s) and time(s) • Session type (1-on-1, virtual, partner, consultation) We’ll respond within 24 hours to confirm availability and send payment instructions. Cancellations & Rescheduling • We require 24 hours’ notice to cancel or reschedule any session. • Cancellations made with less than 24 hours’ notice will be charged in full or counted as a used session. • No-shows are non-refundable. If you have an emergency, please email us as soon as possible. Payments • Sessions must be paid in advance to secure your spot. • No unpaid bookings will be held or confirmed. Late Arrivals • Sessions will begin and end at the scheduled time. • If you arrive late, your session will still end at the original time. • Clients arriving 15+ minutes late without notice may forfeit the session. Packages & Validity • Multi-session packages are valid for 4 months from the purchase date. • Unused sessions do not roll over unless otherwise arranged in writing. 📞 Questions? Need help booking or want to discuss your training needs? Email us at info@uturnfitness.co.uk — we’re happy to help!